False shutdown issues and Build 18999? These are the solutions that Microsoft offers for now

One of the latest builds released by Microsoft was numbered 1899. A Build that arrived in the Slow Ring a week ago and soon started causing user complaints , something that unfortunately for Microsoft, has been becoming too common in recent times.

The problem that this Build was generating on some computers was important, because when trying to turn off the computer, it did not do so. The screen did turn off, but the PC kept running in the background.And while Microsoft is already investigating where the error is, offer a series of solutions to get out of trouble

Workarounds

It has been Jason, one of the members of the Windows Insiders team, who has responded to the complaints of affected users, both on Reddit and in the company's forums. For this he has created a thread in the Microsoft Answers forums in whichoffers a solution for those who suffer from said bug :

To turn off the equipment:

"
• Click on Start."
"
• Type CMD and press Enter, at which point a command prompt window will open."
"
• Type or paste this command: shutdown /s /t 1 (without the quotes."
"
• Press Enter."
• Wait for the process to complete as expected.

To restart the PC:

"
• Click on Start."
"
• Type CMD and press Enter, at which point a command prompt window will open."
"
• Type or paste this command: shutdown /r /t 1 (without the quotes."
"
• Press Enter."
• Wait for the process to complete as expected.

These two measures are for now the only solutions that allow us to get out of the problem, since Jason himself has affirmed that reinstalling the components of Windows will not fix the problem. Microsoft is working on a fix that should arrive with the next Windows Insider Build.In the meantime, there is nothing left but to be patient.