The latest patches released by Microsoft on Windows
Yesterday we talked about a round of updates for different versions of Windows 10. Specifically, they were the versions of Windows 10 April 2018 Update, October 2018 Update and the most recent , the one that prepares the Windows update that will arrive in just over a month.
Along with them, in parallel, they also launched updates for computers based on Windows 7 and Server 2008 R2, and it is in these where problems are appearing. At least that's what some users are saying, talking about blocks on their computers or problems with login, apparently countingall of them with _Sophos_ security software
The news appears on the Spiceworks forum, where affected people talk about system freezes when logging in and everything after installing the update. Suffice these examples of which the thread is full:
Users talk about update uninstall processes on affected computers to get them back to normal operation:
In the case of computers with Windows Server 2008 R2, they talk about the same thing, a return to normality after removing the update :
Recurring problems in more users (the thread is full of similar descriptions):
In this case, the possible solution is given in the Sophos forum, where they state that disabling Sophos services on the machine with Windows 2008 R2 fixes the problem.In fact, they are talking about a wave of complaints about making the equipment unusable, so much so that the computer security company is already admitting the error while waiting for a response from Microsoft. While proposing this possible solution.
- If you have not upgraded yet, we recommend that you do not. If you have performed the update but have not yet rebooted, we recommend that you remove it before rebooting.
- If you upgraded and rebooted, triggering the problem:
- Boot in safe mode
- Disable the Sophos Anti-Virus service.
- Boot in normal mode
- Uninstall Windows KB
- Enable the Sophos Anti-Virus service.
- If enabled, Tamper Protection must be disabled to re-enable the service
- Follow the KBA below for more updates and solution.
While they investigate the matter together, Microsoft has blocked updates on devices that have Sophos services For now the The most effective solution is to start in Safe Mode and uninstall the latest installed update."
Source | Computer World