Nvidia will replace the European shield tv and tablet adapters at the risk of downloading

Nvidia today announced the start of a campaign to recall an undetermined number of power adapters used in Shield TVs and Tablets. Apparently, according to the company itself has commented, there is a risk of downloading.

Nvidia to replace European Shield TV and Tablet adapters at risk of shock

The fault lies in the part of the European plug. It is possible to break and that would cause an electric shock to the user when trying to connect or disconnect the device. Therefore, to prevent possible accidents, the company begins with its withdrawal from the market. And so far there have been no recorded incidents.

Adapters problem

The power adapter in question is distributed with the Shield TV and Shield Tablet. It is multi-region type, with the plug pin contained in a tab that can be slid up. And that way it can be changed. In this way, its international distribution is much simpler, more comfortable and cheaper. Since the manufacturer only has to manufacture a product and change the way it is connected.

Nvidia has commented that the faulty adapters were distributed between July 2014 and May 2017. So it is quite a long period of time. Something that makes the number of users who may be facing such a problem is high. It's easy for users to check whether their adapter is faulty or not. You have to slide the connector tab and see if there are two distinctive marks. If the last two triangles in row 16 are not marked, then we must ask to have it replaced.

To be able to request that they send us a new adapter, you must go to the Nvidia service page. There, we can fill in our personal data. What Nvidia is going to do is send the tab of the European connector where the fault is.