▷ What to do if I can't log in to windows 10

Whether we accept it or not, Windows 10 is arguably the most stable operating system created by Microsoft. Although it is not always infallible and you have to be prepared to solve possible errors. Today we are going to see what to do when I cannot log into Windows 10. Perhaps the solution to your problems is in this article and we hope so.

In most of the assumptions we make, we already have more detailed information in other articles, so, to make the search for our error more bearable, we will only propose the link to each of these.

Index of contents

When an error of this type is presented to us, we run the risk of losing all the information we have in our user profile. Well today we will give a good overview of the different solutions that we have available to eliminate this annoying and maddening problem.

User Profile Service Failed

If I can't log in to Windows 10, one of the most frequent errors that we get is due to an error in the Windows user profile service.

We will notice this error if a completely blue screen appears with this information when trying to log in. The user profile error causes us to be unable to log in with a certain user account or, when creating an account, we cannot log in with it.

This error has several solutions that are more or less successful, but worth trying. For this matter we already have a complete article listing possible solutions until we get in case it is not possible to solve it and have to do a clean installation.

Visit the following post to see the solutions to this error

I can't log in because I lost my password

Another of the most frequent problems, and this time it is not Windows fault, is that we lose the access password to our user account. Because of this we will not be able to access our files or load our local settings.

If we are registered on our computer with a Microsoft account, we will be in luck, since it is manageable from a web browser. If, on the contrary, what we have is a local user account, we have it a little more crude, but we also have the solution.

Once again we have a complete tutorial explaining how to recover our lost user password:

Message "You cannot log in with your account"

Another possible message that I could skip if I can't log into Windows 10 is the following: " You can't log in with your account." This message will appear in a blue window after logging in with our username and password.

To solve this error, we also propose to use the solutions discussed in the error in the user profile service in case the following solution does not work. But first try this one.

Delete registry keys from corrupt account

The solution that we propose below requires the existence of another user who can log in. In the article on password reset we also teach how to create a user without logging in.

• We initiate session with this user that we have created or that we have working correctly. We press the key combination " Windows + R " to open the tool Execute We write the following command inside the text box

regedit

• In this way we will have opened the Windows 10 registry editor. We go to the following path:

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ ProfileList

• Within this directory we will find different folders or value keys. Which in turn contain a series of values ​​within each of them

Now we must look at the value " ProfileImagePath ". One of the folders will have a password that corresponds to the user who is giving problems. We will notice it because its value will be " C: \ Users \ ”

• What we will have to do is delete the entire folder. For this we select the folder and click on " Delete "

• The next thing we will have to do is restart the computer

Now the system will identify that information about the user account is missing and will create it again, in this way the user account will be restored and we will have access to it.

Recover files from previous account

With the previous method, Windows will have created a modified user from the old one that we had. But we can still enter the folder of our old user and retrieve the information that is inside it. Let's see how to do it:

• We go to the file explorer to the path " C: \ Users \ ". There will be the old folder of our user ( with the name "user" in our case) since our current user will be called like the previous one, but with the name of the team also added to it.

• If we access this folder, we will have all the information we had in our old user

Non-recoverable error

If despite all the solutions that we have proposed for each of the possible errors it does not work, we will also have the possibility to perform a clean installation of the operating system.

It is possible that the error of not being able to log in is not due to the user profile itself but due to an internal error in the operating system. The most recommendable thing will be to reinstall Windows.

In the installation process we will have the opportunity to install Windows on the partition where the system is installed and it will automatically create a folder for the old installation. Inside this will be all our data.

To know how to do all this visit our tutorial:

So far these are the 4 possible causes for not being able to log into Windows 10.

To avoid losing information on future occasions, we recommend these tutorials.

Have you managed to fix this error? If you still have the problem write us and we will try to help me more.