Samsung in trouble for advertising its phones as waterproof

Samsung is one of the many brands that have phones with some water resistance certification. Although in the case of Australia, the company is encountering problems. To be more specific, the ads used by the company do not convince, because they present a situation that has nothing to do with reality. Therefore, there have been complaints and the Competition and Consumption Commission is investigating the case.

Samsung in trouble for advertising its phones as waterproof

In its ads, the Korean brand shows how phones are used underwater, as in the following photo. Although many users have experienced problems doing the same.

Ongoing research

Some 300 Samsung ads are being investigated. In all cases on charges of providing false information or an image that does not correspond to reality. Since in them an image of water resistance of their phones is promoted, being able to use them in the pool or in the sea without there being any problems of operation. Although in reality there are problems in this operation.

Also, many consumers have had problems, such as their phones breaking down. In those cases, the company has refused to cover the costs of the repair, alleging that they are not under warranty.

A major problem for Samsung, which has so far not reacted. But surely there are consumers in more countries who have suffered similar problems with their phones. So it would not be a surprise if there are similar cases in the near future. We hope to know soon what happens in Australia.

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