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Some samsung galaxy note 8 won't turn on anymore when they run out of battery

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The Samsung Galaxy Note 8 is one of the flagships of the Korean company. The device has sneaked onto many lists of the best phones of the year. So it is certainly an important phone for Samsung. But, this does not prevent problems from arising, since a problem with the battery of the Galaxy Note 8 has been detected in the United States.

Some Samsung Galaxy Note 8 won't turn on anymore when they run out of battery

Users who own this device have detected that the phone stops charging if the battery is completely empty and reaches zero. Also, this problem occurs regardless of the cable used to charge the device. It seems that when it is fully discharged it goes into a kind of loop that does not allow the battery to be charged.

Galaxy Note 8 battery problems

Users have reported the failure in various forums, and some have even uploaded videos on YouTube, like the one you can see above. So it is observed that it is a real problem and that it seems to affect quite a few users, who at the moment seem to be all from the United States. In some cases, devices with this problem were reconditioned. But not all affected Galaxy Note 8 were.

It seems that this is a point failure that has been detected in units that have Snapdragon 835 as a processor. Affected users have been provided with a replacement, at least that's what many of those affected have commented on.

At the moment the origin of this problem with the battery of the Galaxy Note 8 is not known. So it is not known what will be the solution that Samsung is going to offer. The company has not released a statement so far. Although we assume that throughout today they will.

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