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Apple checks the iphone x camera for problems with face id

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Face ID is the iPhone X's facial recognition system. A system that has caused a sensation in the market and many brands try to imitate it. But it seems that problems have been detected with it. Reason why Apple is reviewing the front camera of the phone in search of solutions to this situation. What has happened?

Apple checks iPhone X camera for Face ID issues

For the Apple system, the phone has a special camera that is in charge of making this Face ID work. Since it has components for three-dimensional recognition. So it is not a conventional camera. And it appears to be connected to the main camera.

Problems with Face ID on iPhone X

Users who are experiencing problems with this system could take photos with iPhone X with the main camera. Although they could not take advantage of the double camera. So they couldn't use portrait mode or zoom. Face ID technology is connected to the telephoto lens of the phone. But, if a problem occurs in this secondary module in the rear camera, it also affects facial recognition. Just what has happened.

At the moment Apple is reviewing the phones to try to find the exact fault that is affecting users today. Those from Cupertino have instructed stores to check the main camera.

Although at the moment the number of users that are affected by this failure is not known. It seems that they are enough, but there are no figures yet. In case the failure persists, Apple will end up replacing these affected iPhone Xs with a new one for the user.

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