How to return a purchased app in the ios app store
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You may not know it, but if you have mistakenly bought an application in the App Store for your iPhone or iPad, or if, after acquiring it, it does not work as expected or does not fulfill what was promised, you can return it. and get back the money you have paid for it. The process is extremely simple and, as you will see below, it works perfectly.
Return an app and get your money back
- First of all, access this Apple website and log in by entering your username and password (the same one you used to buy the application). Search for the application whose amount you want to recover and, next to it, click on Point. A menu will appear with different options, check the one that corresponds to Cancel purchase. Now press Accept to confirm that you want to request a return of the application.
Ready! Your purchase has already been canceled. On the screen you will see the confirmation with a message from Apple that says the following: “The purchase has been canceled. The amount will be refunded in your payment method within five to seven business days. "
Despite this message, the truth is that in my experience, the refund of the amount paid was immediate. After returning the app, I received two emails in a row, as well as a notification from PayPal informing me that I had received a refund.
Finally, you should know that to return an app you have a period of fourteen days from the date of purchase. On the other hand, the app will remain on your device, although you will not be able to update it unless you make a new purchase.
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