How to return a purchased app in the google play store

A few weeks ago I told you about the process by which you can return an app that you have purchased in the Apple App Store during a period that covers the first fourteen days after making the purchase. Well, today is the turn for users of Android smartphones and tablets, because also those who buy applications in the Google Play Store can return your purchase and get a refund of the money paid. If you want to know how to carry out this process and, above all, the conditions that the company imposes for it, you should continue reading this post.

Return an app in the Play Store for Android

In the case of iOS, it was necessary to visit a special Apple page where to report the problem we have with an application or to cancel the purchase and recover our money. When we talk about the Google Play Store, the process is even easier, although its requirements are more demanding.

If you want to return a purchased application (understand that you cannot return an app that is free, just delete it from your device), you just have to access the Android application store itself and search for the application that you no longer want.

If everything works as it should, in the app tab you will find the classic Get button, but also a second button that says "Get refund".

Press this second button and follow the instructions on the screen to cancel the purchase of the app and obtain a refund of the amount using the same payment method that you used to purchase it. Now, you should know that you only have two hours after the purchase to make the return. Yes, you read it right. Unlike Apple, which gives us fourteen days, Google limits it to just a couple of hours. But that doesn't mean you can't get your money back after this ridiculous deadline.

In this situation you must press the option to "Report a problem". Then, click on “Claim a refund”. It will be then when you must explain the reasons why you want to make the return.

Then you will have no choice but to wait for the decision made by Google because, in fact, everything is in your hands.