Evga will no longer offer rma to unregistered graphics cards
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EVGA is the manufacturer of graphics cards with a better guarantee policy for users, now the company has taken a step that can be quite controversial by eliminating the possibility of processing RMAs with cards that have not been registered.
EVGA forces you to register the product in order to process RMA
EVGA's “Guest RMA” option allowed users to process a replacement or repair for their graphics cards without them being registered on the company's website. Now this possibility has been eliminated, so users will have to register their cards on the company's website in order to enjoy EVGA's post-sale support.
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During the registration process, EVGA is provided with information such as name, address, telephone number and email address. From now on, registration will be essential to access the company's RMA service.
It remains to be seen how this decision affects the reputation of the company, for many years users have been won for an exceptional after-sales service, but this may mark a major change in the eyes of users who will see it as a violation of their Privacy.
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