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Gigabyte calls to return aero 15 laptops for battery problems

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Gigabyte Aero 15 is the latest gaming laptop released by the brand with some very interesting features such as a Core i7-7700HQ processor and a GeForce GTX 1060 graphics card in a thickness of only 19 mm. The equipment is having battery problems so the manufacturer has asked users to send in their equipment for repair.

Update: From the Gigabyte headquarters in Taiwan we are informed that in Spain they will arrive without any problem. Since there was still no stock of the laptops. Reassuring message, at least.

Gigabyte Aero 15 has battery problems

The Gigabyte Aero 15 mounts a large 94Wh battery that is double what similar equipment usually mounts, thanks to which it is able to last 10 hours in the productivity mode of Mobilemark 2014. Not everything is pink and the Batteries are having issues that put users' safety at risk, a Reddit user has reported issues just a week after the team's market launch, Gigabyte has responded by confirming that the team suffers from battery issues.

Press Release: Gigabyte Aero 15 Presentation - Madrid 2017

With the Samsung Note 7 debacle still on everyone's mind, Gigabyte is taking no risk and is calling users to return their equipment before any trouble happens. According to the Reddit user, Gigabyte assured him that the new replacement kits should be shipped soon, but that they had no details on the battery problem. So if you own an Aero 15 and have not been contacted by Gigabyte, be sure to contact its customer service and ask if you need your Aero 15 to be replaced as the problem could be related to some batches and not with all production models.

The best laptops on the market: cheap, gamer and ultrabooks 2017

Fortunately Gigabyte has soon spotted the problem and it looks like we are not going to have to regret any unfortunate occurrences.

Source: techpowerup

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