Google play extends the return period to 14 days in europe
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Google Play announces a change to its return policy for Europe. The official Android application store introduces some important changes. The countries affected by this change are those present in the European Union, in addition to Iceland, Liechtenstein and Norway. The main change that comes is that we will now have a 14 day return period.
Google Play extends the return period to 14 days in Europe
From now on, all users who buy digital services in the official store will have 14 days to make their return effective. This includes apps, games, and in-app purchases in both.
New return policy on Google Play
The user will have the possibility to cancel their purchase or subscription within 14 days. By doing this at this time you will get a full refund of your purchase. It is an important detail, since otherwise the user would not receive the amount they have paid for said application or game. After this period, they will not be entitled to a refund, unless there are defects of some kind.
In addition, for applications or games purchased on Google Play, the refund is complete and fast if the purchase is returned within two hours. Although you also have to fill out a form. In the case of music, books and movies, the return is still seven days. As long as the file doesn't open.
These measures have already entered into force on Google Play. So users who want a refund will be able to do so, as long as the deadlines are met at all times.
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