Hp responds to allegations of spyware use

These days there have been several reports accusing HP of installing spyware on their laptops through an application called HP Touchpoint Analytics Service. Apparently, the firm stealthily installs this tool on their computers and thanks to it they obtain information about users. So far various media have echoed this news, but the company had not responded to the allegations. Until now.

HP responds to allegations of spyware use

They have finally responded to these allegations. HP absolutely denies these allegations. They claim to take users' privacy very seriously. Furthermore, this application in question obtains information on the performance of the hardware. For which permission is requested when you configure the computer initially.

HP denies spying on its users

Although information about the performance of the hardware in the computer is obtained, this information is only sent to the company's servers in the event of any incident with the support or operation of the device. And only if the user has given permission. They have also denied that the application consumes resources excessively.

The company claims that the application exists since 2014. Its use is to obtain anonymous information on the performance of the hardware and the data is sent to a server in case of failure and with the permission of the users. So users should not worry about this tool. Although if you want, it is easy to uninstall HP Touchpoint Analytics Service.

HP's statements seem very clear. We do not know if they will serve to calm the spirits that are somewhat stirred since this news was made public. We will have to wait to see how users react to these statements. What do you think?