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▷ What to do when windows 10 doesn't turn off. solutions

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The causes of Windows 10 not turning off can be very diverse. Perhaps it is only a temporary problem, due to the blocking of resources or an update. But they can also be something more serious problem or that, if we do not solve them, it will be happening to us continuously. Today we are going to see what to do when Windows 10 is not paid and most importantly, how to solve what causes this.

Index of contents

In this article we will try to touch on all the possible causes that cause this abnormal behavior of our equipment. We have already warned that your specific problem may not be found here, although with the data that we are going to give we hope and trust that your problem can be solved.

Force shutdown of Windows 10

Normally there are a few solutions to try to shutdown our computer in a forced way when clicking on the start shutdown button does not respond. Let's see what we can do.

Ctrl + Alt + Del

In any situation in which we find ourselves we can use the key combination Ctrl + Alt + Del to try to turn off our equipment. What will happen when we do this is that a blue background screen will appear, the color that our system has with a menu.

Here we can choose two options.

  • Logout: perhaps your case is that Windows has simply been blocked by an application you were using or something similar. So we can log out and see if the problem has been fixed. Turn off the equipment: if we look at the bottom, we will find the equipment off button. We can press it and see if it responds to our instruction.

Shutdown via Terminal

If our equipment does not turn off with the previous method or normally, and it is also not blocked, we can try to turn it off using commands from the terminal. For this we will do the following:

  • We go to the start menu and write " CMD " In the main search result we right click and choose " Run as administrator " Now we write the following command:

    shutdown / p / f

in this way our team will be forced to turn off without prior waiting and without taking into account the applications that are running.

Physical shutdown

By means of the options that we are going to give here, your pc will turn off yes or yes.

  • Pressing off button: Your PC has a power button, which also performs shutdown functions. To use this method you only have to press and hold this button for a few seconds and your PC will shutdown completely. Plug: The fastest option, although not the safest for the system, disconnect the plug from your computer, or the power source. If your ordinate is still on, it is time to entrust himself to some divinity. Laptops: If we have a laptop, the plug option is not viable, unless we let the battery drain completely. And if the on / off button does not work either, then the option we have is, or remove the battery and as we have said, let it drain completely.

Solutions if Windows 10 doesn't shutdown

Using the previous methods we can turn off the equipment once in a certain situation. But it is not advisable, for example, to physically turn off the equipment every time we have to do it, since in the end we will end up damaging the system and consequently we may have to format.

We must check that the error has been solved after doing the previous section or, on the contrary, it continues. Let's see then what possible causes cause a computer to be unable to be shutdown using the normal Start-> shutdown method:

Review start button settings

It is possible that the shutdown button has been deconfigured due to some strange cause, update, use of an application of dubious origin or due to malware. In any case to check if it is correct let's do the following:

  • Press the key combination " Windows + R " and we will open the run window. Next, we will write " cpl " In the window that opens, we will choose the option " Choose the behavior of the start / stop buttons "

  • In the new window we will have to check that when pressing the start / shutdown button the “ Shutdown ” option is active. If it is not, we will display the option list and choose this, then we will save the changes and retest if Windows 10 does not turns off.

Pass an antivirus

Another highly recommended possibility if the above has not worked is to scan your computer with an antivirus and antimalware. Neither our computer is infected, it is possible that it is running unwanted services that make us consume resources or deconfigure certain on / off options such as the previous one. In this situation we must make sure that our system is clean, having a good time with Windows Defender or AVG Free Antivirus and also the free Adwcleaner tool.

Turn off quick start

If our computer does not have too many hardware resources such as RAM or CPU memory, it is possible that, if fast startup is enabled, this is giving problems with the equipment's startup and shutdown configuration. in such case we must deactivate it.

  • In the same way as in the previous section, we press the key combination " Windows + R " Next, we will write in the window to execute the command " cpl " And again we will access the option " Choose the behavior of the start buttons / off ”In this case we will have to choose“ Change the unavailable configuration ”and we will activate the options at the bottom.

If among the options that appear we do not findActivate quick start ” it is because we will not have the option to hibernate.

To activate it we will have to open the command console AS ADMINISTRATOR and type the following command and then press Enter

Powercfg / h on

Following the previous steps, the option that interests us will be visually activated. What we will have to do is deactivate the option " Activate quick start"

Again we check that our equipment turns off and on correctly.

Recently installed programs

If your device behavior has changed since you installed a new program or device driver, it is very possible that your problem is due to them. What they have to do in this case is to uninstall the program and look for some other version more stable or compatible with their equipment.

Repair or Restore Windows 10

If none of the previous options has been useful to you, it is possible that the general operation of the system has been affected by some more serious cause. In this case, the most recommended is to perform a Windows repair, and if this does not take effect, then a system restoration.

Warning: it is possible that some of the repair or restoration options cause the loss of your files, check our tutorials to avoid unnecessary scares.

Hardware issues

If this has not been solved either, it is possible that your intuition has already given you a clue of what is happening on your computer. This answer is that you may have physical problems. For example, bad RAM memory or dying hard drive.

To know if a hard drive is going to die we recommend the following article

In this case, the only thing left is to test component to component your equipment in another physical and check and reappear your same problems. In this way you can locate which component is failing and thus be able to change it.

At some point you may need to use software to recover files. For example, if it is your hard drive that is about to die.

For this we recommend the following articles

We hope that with all these checks and proposed solutions you have the necessary tools to solve your problem. The linked articles we consider are important to carry out certain actions or avoid further problems. Tell us what you think and what your problem was so that we too can learn.

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