Whatsapp would create its own channel like that of telegram
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Telegram is an app that has become known, among other things, for its many channels. The app itself has its own channel, in which users' doubts can be resolved. It seems that this idea is something that likes a lot on WhatsApp. Since the messaging application works to also introduce a function like this in the app.
WhatsApp would create its own channel like Telegram's
In the image below you can see this channel that the company would create for the app. In it, users' doubts about the app and its operation will be resolved.
NEWS: WhatsApp has a secret official verified Business account!
They don't monitor messages right now, but it's likely that they will use it to support users.
Let's see in future to discover their plans! pic.twitter.com/AL5TowB1YZ
- WABetaInfo (@WABetaInfo) April 25, 2019
Telegram as a source of inspiration
For now, although we can see this screenshot of the way in which said channel would work, the application has not confirmed that it will be introduced. There is also no information on the dates this could reach it. It is expected to be introduced in the help section. There, a contact section will be introduced, where the channel will be.
So that users are going to contact WhatsApp support at all times. Questions about the app and how it works can be resolved on the channel. At least this would be the idea, but no details have been given.
We will see when this WhatsApp channel arrives at the app. We can see how they have taken inspiration from Telegram in this regard, in a function that could be extremely useful for many users in the messaging app.
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