Windows 10 generates blue screens on hp computers

Problems are mounting for Microsoft. After the many problems with the October update of Windows 10, new failures, this time for those users with HP computers. In this case, these are those with updates KB4464330 and KB4462919 updates, which have recently reached computers. Apparently, they are generating blue screenshots in them.

Windows 10 generates blue screens on HP computers

It is said that not only those users with an HP computer would be among those affected by the failure. In the last few hours, users with Dell models with the same blue screen problem are emerging.

New bug in Windows 10

These blue screens go out to users with an HP computer after installing updates KB4464330 and KB4462919 in Windows 10. The source would be an HP HpqKbFiltr.sys keyboard driver file located in the drivers folder. When the user tries to install the update they find this screenshot. I get a message that says "error WDF_VIOLATION".

In it, the user is told to restart the computer to correct the problem. Although even doing this, there are users who still experience the same failure. Especially if you keep insisting on the update. Microsoft has already announced that they are aware of the failure and are working on a solution, which they hope will come soon.

At the moment, users with Windows 10 can try to delete the HpqKbFiltr.sys file that causes the problem as a measure of this failure. Although it is better not to touch this type of files, so it can happen. So we will have to wait for a solution from the company.

ONMSFT Source