Hardware

Windows 7: a bug prevents users from turning off their pc

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Despite the fact that Microsoft officially ended support for Windows 7 on January 14, it seems that problems continue to arise with the operating system.

A bug is preventing users from turning off their Windows 7 PCs

For example, shortly after the 'final' patch, wallpapers were found to not display correctly if set to 'stretched'. Therefore, another "final" patch quickly followed. Something that we already discussed here.

However, another new issue has emerged that is reportedly preventing multiple users from turning off their Windows 7 PCs.

Users of various online portals have reported that when they try to shut down their operating system, they encounter the message "You do not have permission to turn off this computer . "

If you are having this problem and can't wait for a new patch to be released, there are workarounds. Let's look at the following:

  • Manually turn off / disable the "Adobe Genuine Monitor Service" from the services menu. Create a new administrator account and use it to specifically turn off the PC. Use the "turn off" option in the CTRL + ALT + DELETE menu.

Visit our guide on building a cheap gaming PC

Windows 7 users can expect a new update in the next few days that ends up solving this new problem. On the other hand, it is difficult to ensure that Windows 7 is ever bug-free, like any other operating system or application. In this case, the most recommended for users is to jump to Windows 10 to avoid any future problem much more serious.

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