Dell Launches Hybrid Laptop Adapter Replacement Program

Dell currently has a series of hybrid laptop adapters. Although, the company has now started with a program to replace them. The reason for this is that there is a risk of electric shock. Thanks to these adapters, it is possible to power your laptop without being connected to the network outlet. But, there seems to be a problem.

Dell Launches Hybrid Laptop Adapter Replacement Program

Many of the units in these adapters are failing. For this reason, the company wanted to start this program, to prevent problems from escalating. Given the risk they pose to users.

Problems with Dell adapters

Therefore, Dell has begun to remove and replace the defective units of these hybrid adapters. The units that are causing problems are those that were manufactured between January 2017 and March 2017, as the company has confirmed. These models can be recognized because the adapter itself is a darker color than the power bank. Plus, it features a Dell logo on the back label. On that label there is a manufacturing code, which is used to know if it is one of those affected.

The company guarantees a free replacement of them. Users are asked to temporarily stop using them for now. Until the program is complete it is best not to use any.

Without a doubt, a big problem for Dell. But at least users won't have to pay more money for it. On the company website it is possible to have more information. So in case you have one it is good to get in touch with them.

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