Rog strix radeon rx 5700: asus alert for temperature issues

ASUS alerts you that there are temperature problems on your RX 5700. The company points to AMD as guilty. Inside the details.

Since the release of the Radeon RX 5700, AMD has experienced many problems with its operation. One of them was temperature problems, which does not seem to be solved with this ASUS model. So many crashes are starting to tire users and ASUS is not blaming itself.

ASUS RX 5700 gives temperature problems

Precisely, it is a model that incorporates 3 fans, which usually works when it comes to better dissipating heat. ASUS has ensured that it is not a quality control problem, but that it is the roadmap that AMD has set regarding the pressure mounting of the RX 5700.

AMD reportedly recommended a pressure between 30-40 PSI, but after various ASUS tests, they found that the optimum pressure was between 50-70 PSI on their GPUs. In accordance with the exposed by ASUS, they have updated their screws to increase the pressure and improve the heat transfer between the heatsink and the board.

ASUS statement

Those of you who purchased a ROG Strix, from January 2020 onwards, can contact ASUS for these new screws. This is the comment that ASUS has posted on its website:

The initial ROG Strix RX 5700 units were built following AMD guidelines. After receiving alerts from users about temperature issues, we have conducted an extended R&D test to find the optimal PSI range for our graphics cards without compromising their reliability.

As a result, all ROG Strix Radeon RX 5700 series graphics cards shipped from January 2020 onwards will incorporate new screws that will increase dissipation thanks to their mounting pressure of 50-60 PSI, improving heat transfer..

Of course, we are committed to serving our clients. We would like to offer the same benefits that mounting the new screws give to users who have already purchased a ROG Strix RX 5700 series GPU. If you own one of these graphics cards and would like to modify it to mount the new screws, Please contact your nearest ASUS service center from March 2020 and we will kindly provide you with this upgrade.

To find out if your graphics card meets the requirements for this upgrade, see the following model table. For further assistance or information, contact your nearest ASUS customer service.

We would like to apologize for any inconvenience caused and thank you for continuing to trust ROG.

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What do you think of what happened? Is it ASUS or AMD problem?

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